Refund timelines depend on your payment method and your bank or payment provider.
Typical timelines are:
- Wallet refunds: usually instant once approved.
- Card refunds: typically processed within a few business days after approval.
- Bank transfer refunds: timing depends on your bank's processing schedule.
Once a refund has been approved by Shuttlers, we will notify you. Please contact your bank if a card or bank refund has not appeared after the usual timeframe.