Payments, Wallet & Refunds

Wallet, Credits & Discounts

• How to apply promo codes or discounts
• How the Shuttlers wallet works

Cancellations & Refunds

• Refund timelines for card and bank payments
• How cancellations and refunds work on Shuttlers

Payments & Charges

• How to update or change your payment method
• Why was my payment declined?
• I was charged twice for the same trip
• Accepted payment methods on Shuttlers