Payments can fail or be declined for several reasons.
Common causes include:
- Insufficient funds in your account or wallet.
- Incorrect card details or expired card.
- Temporary network issues between your bank and the payment provider.
- Security checks or restrictions placed by your bank.
If a payment is declined, check your card or bank app first. If money was deducted but your booking did not go through, see our article on duplicate or missing bookings and contact support with proof of payment.